CARNIVAL CITY PMR AWARDS
Media Release: Carnival City / PMR Awards
Carnival City receives two awards for excellence
Carnival City has been rated tops in a survey by Professional Management Review (PMR), a well-read South African publication for business executives and decision makers.
At the Awards ceremony for the Ekurhuleni region, the complex, which includes a casino, conference facilities, retail areas, restaurants, a spa, and the Luxury Carnival Club Hotel, received the Diamond Arrow Award in the category, Business Sector: Casinos / Entertainment Centres, and the Diamond Arrow Award in the Business Sector: Companies / Institutions held in high esteem as good corporate citizens.
A Diamond Arrow Award is the highest accolade that can be achieved by companies in these categories. Survey respondents – which included Government Officials and corporate representatives, including CEOs, business-owners, and Directors based in Ekurhuleni – rated Carnival City highly across all indicators.
In the survey, companies and institutions were rated against the following criteria:
- Companies/institutions that have done most to enhance economic growth and development of the province
- Levels of managerial expertise
- Implementation of corporate governance
- Brand awareness
- Levels of innovation
The purpose of the survey is to profile Ekurhuleni as a growth point, potential investment area and tourism and business destination for local and international investors.
It also serves to measure companies, institutions, government entities and individuals on their contribution to economic growth and development of the province.
The awards are the culmination of this research process whereby companies and institutions are rated based on respondents perceptions with a strong focus on evaluating and measuring customer service and customer satisfaction.
“The purpose of the awards is to celebrate excellence. Through the awards can acknowledge excellence and set a bench mark for others to aspire to.
“The awards programme also provides an opportunity for companies and institutions to recognize teams or divisions for all their hard work.
After all, there is a successful team behind each successful and highly-rated enterprise,” says Johan Hatting (CEO) from PMR.africa.
“We are obviously delighted that Carnival City has been acknowledged as a leading company and an economic and community influencer in the Ekurhuleni region. That we received such an excellent rating, based on the perceptions of PMR’s professional readership, is a great source of pride.
“The award bears testimony to our employees’ commitment to service excellence, quality, professionalism, and innovation. As Ambassadors, living-out the values of Sun International, they have helped build Carnival City into a respected Brand and preferred Leisure and Entertainment Destination.
“We are focused on continually improving and raising the bar to ensure that Carnival City remains a respected corporate citizen, and a premium-rated destination,” says Michelle Smith, Marketing Manager at Carnival City.
Carnival City has been ranked highly for service excellence and contribution to community in a survey of business people and Government Officials by Professional Management Review (PMR). Members of the management team proudly display the two Diamod Arrow Awards that were presented to Carnival City at the awards function recently.
From left to right are: Tienie van Wyk (Maintenance Manager), Michelle Smith (Marketing Manager), Emma Mothibi (Group Project Manager), Annemie Turk (General Manager), Anthea Myatt (Financial Manager) and Vikesh Naidoo (IT Manager).
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About Carnival City Casino
Carnival City Csino and Entertainment World is a lively entertainment destination conveniently located on Gauteng’s East Rand, offering a wide selection of restaurants, retail outlets, a vibrant casino, and quirky bars. The extravagant and colourfully-adorned Carnival City Casino plays host to a myriad of world-class shows and events featuring top local and international entertainers.
Carnival City Casino offers two great accommodation options; the 4-star Carnival Club Hotel, which has 105 luxurious rooms, and the 1-star Road Lodge Carnival City, which boasts 92 comfortable rooms.
As part of an on-going corporate social investment initiative, Carnival City Casino supports the Afrisun East Rand Community Trust which supports many worthy local projects, among them animal welfare, education, health, arts and culture.
Owned by Sun International, southern Africa’s premier gaming, hospitality and entertainment groups, Carnival City Casino offers guests the assurance of quality entertainment experiences, premium facilities, and the unparalleled high standard of service for which the company is renowned. Members of Sun International’s Most Valued Guest programme can access the array of benefits and rewards they qualify for at Carnival City Casino.